Privacy Policy

This Privacy Policy describes how Solira (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about how you interact with the site, such as:

  • Pages viewed
  • Products viewed
  • Referring websites or search terms

We refer to this as Device Information.

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information (processed securely)
  • Email address
  • Phone number

We refer to this as Order Information.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Screen orders for potential risk or fraud
  • Improve our website and user experience
  • Send marketing or promotional messages (if you opt in)

3. Sharing Your Information

We share your information with trusted third parties to help us operate our business, including:

  • Shopify (our eCommerce platform)
  • Payment processors (to securely handle payments)
  • Shipping and fulfillment partners
  • Marketing and analytics providers (e.g., Meta, Google)

These providers only use your information as necessary to perform their services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance
  • Understand user behavior
  • Provide personalized advertising

You can disable cookies in your browser settings, but this may affect site functionality.

5. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through:

  • Facebook Ads Settings
  • Google Ads Settings

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Withdraw consent for marketing communications

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

8. Security

We take reasonable precautions to protect your personal information.

All payments are processed securely through trusted providers. We do not store full payment details on our servers.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.